Privacy Policy for D'Or Fragrances
Effective Date: December 12, 2024

At D'Or Fragrances, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our e-commerce platform, powered by Bagisto v2, an open-source eCommerce solution built with Laravel.

1. Information We Collect

Personal Information

When you engage with D'Or Fragrances, we may collect the following personal details:

• Name: To personalize your shopping experience.
• Email Address: For order confirmations, updates, and promotional communications.
• Phone Number: To facilitate order delivery and customer support.
• Shipping & Billing Address: To ensure accurate delivery of your purchases.
• Payment Information: To process transactions securely.

Non-Personal Information

We also gather non-personal data to enhance our services:

• Device Information: Details about the device used to access our site.
• Browser Data: Type and version of your web browser.
• IP Address: For security and analytical purposes.
• Usage Patterns: Pages visited, time spent on the site, and other analytical data.

2. How We Use Your Information

Your information enables us to:

• Process Orders: Handle transactions and deliver products.
• Improve Services: Analyze user behavior to enhance our offerings.
• Communicate: Send updates, promotional materials, and respond to inquiries.
• Ensure Security: Protect against unauthorized access and fraud.

3. Data Storage and Security

D'Or Fragrances utilizes Bagisto v2, which employs the Laravel framework, to manage and store your data securely. We implement industry-standard security measures, including:

• Encryption: Protecting data during transmission and storage.
• Access Controls: Restricting data access to authorized personnel only.
• Regular Audits: Conducting security assessments to identify and mitigate potential vulnerabilities.

For more information on Bagisto's security practices, please refer to their Best Security Practices.

4. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share data with:

• Service Providers: Trusted third parties that assist in order fulfillment, payment processing, and website operations.
• Legal Authorities: When required by law or to protect our rights and property.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us:

• Remember Preferences: Store your settings and preferences for future visits.
• Analyze Traffic: Understand how users interact with our site to improve functionality.

You can manage cookie settings through your browser, but disabling cookies may affect site performance.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectify: Correct any inaccuracies in your information.
• Delete: Request the deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at privacy@dorfragrances.com.

7. Third-Party Links

Our website may contain links to external sites. D'Or Fragrances is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of significant changes and indicate the latest revision date at the top of the policy.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us:

• Email: support@dorfragrances.com
• Phone:  +92 304 2741344 
• Address: Karachi, Pakistan

At D'Or Fragrances, we are dedicated to protecting your privacy while providing a seamless shopping experience for latest fashion and other products.